【解决方案】：1、点击“开始”--打开“控制面板”--打开“internet选项”-在“常规”选项卡里面点击“删除”按钮，勾选需要删除的记录缓存，然后点击“删除”；/iknow-pic.cdn.bcebos.com/eac4b74543a98226507a4a4d8682b9014a90eb25"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/eac4b74543a98226507a4a4d8682b9014a90eb25?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/eac4b74543a98226507a4a4d8682b9014a90eb25"/>2、点击“”高级“选项卡还原高级设置”--点击“应用”；3、点击“重置”--在弹出窗口勾选“删除个人设置”--点击“重置”；4、重置完成后点击确定，关闭重新打开浏览器测试即可。/iknow-pic.cdn.bcebos.com/11385343fbf2b211979ae424c68065380cd78e27"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/11385343fbf2b211979ae424c68065380cd78e27?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/11385343fbf2b211979ae424c68065380cd78e27"/>